Terms of Service

GLOPRO is an end-to-end sourcing, procurement and logistics partner. This website presents our services and a representative product catalogue, and lets you build a quote list and send us enquiries. The website itself is informational — it is not an online shop and does not process payments or complete orders.

This is the most important thing to understand about how we work:

• Prices are not shown on the website. Pricing, availability and lead times depend on quantity, specification, destination and current supply, and are always confirmed by a member of our team.
• A quote request is a request for information, not an order. Adding products to a quote list and submitting it — or sending any enquiry — does not create a contract and does not commit you to buy.
• No binding contract exists until GLOPRO issues a written quotation or order confirmation and it is accepted. The specific commercial terms of any order (price, quantity, delivery, payment) are set out in that confirmation, which prevails over anything on this website.

Product listings on this website are representative and generic. Product names, specifications and images are provided for guidance only, may be indicative rather than exact, and can change. We source to your actual requirements, and the precise make, model and specification of any item are confirmed at the quotation stage. We also source many items beyond those listed.

Where we offer shipment tracking, it is provided through third-party carrier and freight networks and a third-party universal tracking service. Tracking information is supplied by those parties “as is”; we do not control it and cannot guarantee its accuracy, completeness or timeliness. Entering a tracking number takes you to the third-party provider’s page, which is subject to its own terms.

The content of this website — including text, layout, graphics, logos and the GLOPRO name and branding — is owned by or licensed to GLOPRO and is protected by intellectual-property laws. You may view and print pages for your own business use in evaluating our services. You may not copy, republish or use our content for commercial purposes without our written permission.

You agree to use this website lawfully and not to:

• Submit false, misleading or unlawful information through our forms.
• Attempt to gain unauthorised access to, disrupt or overload the site or its infrastructure.
• Use automated means to scrape or harvest content or data without our permission.
• Use the site to transmit malware or to infringe the rights of others.

The website may link to third-party sites and services (for example a shipment-tracking provider). We provide these for convenience and do not control or endorse them, and we are not responsible for their content, availability or practices. Your use of a third-party service is governed by that party’s own terms and privacy policy.

The website and its content are provided on an “as is” and “as available” basis. While we take care to keep information accurate and up to date, we do not warrant that it is complete, current or error-free, or that the site will be uninterrupted or secure.

To the fullest extent permitted by law, GLOPRO is not liable for any indirect or consequential loss, or for loss of profit, revenue, data or business, arising from your use of, or inability to use, this website. Nothing in these terms limits any liability that cannot be limited under applicable law. The commercial liability relating to any order is governed by the terms of the order confirmation, not by this website.

Sourcing and logistics can be affected by events outside anyone’s reasonable control — such as supply shortages, carrier delays, customs actions, extreme weather, industrial action or other force-majeure events. Where such events affect a specific order, the position is dealt with under the terms of that order.

These terms are governed by the laws of Portugal. The courts of Portugal have jurisdiction over any dispute arising from these terms or your use of the website, without prejudice to any mandatory consumer-protection rights you may have under the law of your country of residence.

We may update these terms from time to time. The “last updated” date shows when they were last revised, and your continued use of the website after a change means you accept the updated terms.

Questions about these terms? Contact us at legal@gloprosolutions.com, or write to GLOPRO Solutions, Várzea de Mesiões, 2350-433 Torres Novas, Portugal.